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Acceptable Terms of Use


By using our web hosting services, you agree to comply with our acceptable usage policy.  We expect you to possess a basic knowledge of the Internet and computer function.  We also expect you to have access to a computer which is connected to the Internet to use our services.  The spirit of this policy is to guide you to use the Sangwan.com service with due regard to the rights of other Internet users and in conformity with special Sangwan.com network environment.

Illegal Usage

Sangwan.com servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to: copyrighted material, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.  Examples of non-acceptable content or links: Pirated software, Hackers programs or archives, Warez sites, MP3, and IRC bots.  The subscriber to Sangwan.com service agrees to indemnify and hold harmless Sangwan.com from any claims resulting from the use of the service that damages the subscriber or any other party.

Sangwan.com will be the sole arbiter as to what constitutes a violation of this provision.

Adult Content

Due to special system and network requirements of adult oriented sites, pornography and sex-related merchandising are prohibited. This includes sites that may infer sexual content, or links to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet. Links to such materials are also prohibited.

Security

Violations of system or network security are prohibited, and may result in criminal and civil liability. Examples include, but are not limited to the following: Unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks. Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

Server Resource

Any website that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given an option of either paying extra (which depends on the resource needed) or reducing the resource used to an acceptable level. Sangwan.com shall be the sole arbiter of what is considered to be a high server usage level.

Any hosting account deemed to be adversely affecting the server performance or the network integrity will be shut down without prior notice.

CG
I Scripts

Cgi script sharing with domains not hosted by Sangwan.com is not allowed.  Any cgi-scripts deemed to be adversely affecting the server performance or the network integrity will be shut down without prior notice.

Java Chat Rooms

Sangwan.com does not allow clients to install their own Java Chat Rooms. If you intend to use such application, you need to purchase the resources (Memory Blocks) for your application, which will be available in the form of Private JVM & Private Tomcat Instance for your Application.  Please send us your application details at sales@sangwan.com for Prices.

IRC

Sangwan.com does not allow IRC or IRC bots to be operated on our servers.

UCE (Unsolicited Commerce Email) - SPAM

Spamming, or the sending of mass unsolicited email, from or through a Sangwan.com server or using an email address that is maintained on a Sangwan.com machine is STRICTLY prohibited. Sangwan.com will be the sole arbiter as to what constitutes a violation of this provision.  If you engage in any of the foregoing activities using the service of another ISP or IPP, but channeling activities through a Sangwan.com server as a maildrop for responses, you are in violation.  Violators will be assessed a minimum of $500.00 fine and will face an immediate suspension.

Server abuse

Any attempts to undermine or cause harm to a Sangwan.com server or customer of Sangwan.com is strictly prohibited.

Any sub-networks of Sangwan.com and dedicated servers must adhere to the above policies. The failure to meet or follow any of the above guidelines are grounds for account deactivation. We reserve the right to remove any account without prior notice.

Software Distribution

Sangwan.com's shared Web Hosting accounts are not to be used for the purposes of distributing unauthorized software and audio/video contents.

Non-Payment

Sangwan.com may, at its sole discretion, restrict, suspend, or terminate Customer's account after contract period. The maximum of 3 days relaxation is allowed for Domain Renewal and 15 days for web-hosting accounts. All domains, not renewed within 3 days after expiration of date or customer failed to make payment, will become the property of Sangwan.com till the remaining life of domain. Any claim for being the legal authority of domain will not be accepted until customer shows the evidence of payment. Any claim for account backup of contents for accounts terminated will not be accepted.

Actions Taken by Sangwan.com

When Sangwan.com becomes aware of an alleged violation of its Acceptable Use Policy, Sangwan.com will initiate an investigation. During the investigation Sangwan.com may restrict Customer 's access in order to prevent further possible unauthorized activity. Depending on the severity of the violation, Sangwan.com may, at its sole discretion, restrict, suspend, or terminate Customer's account and/or pursue other civil remedies. If such violation is a criminal offense, Sangwan.com will notify the appropriate law enforcement department of such violation.

Sangwan.com does not issue service credits for any outages incurred through service disablement resulting from Policy violations.

Sangwan.com provide web space for publishing service and does not take any responsibility for any data loss, due to any hardware or disaster. All backup taken by Sangwan.com is only to maintain maximum uptime and availability of services. Customer is solemnly responsible for their local website and data backup, until backup service subscribed.

Modification

Sangwan.com reserves the right to add, delete, or modify any provision of this Policy at any time without notice.